Mentions

Every mention.
Every opportunity.

Cigale monitors all your brand mentions across every platform, scores them by reach and relevance, and drafts a reply in your voice — ready to send in one click.

See how it works →
@
0
✓✓ Mark all read
↕ Collapse
357 mentions · 32 pending
91% handled
Last 24h ▾
✦ Cigale handled
🔥 72.3
FoodieDaily @FoodieDaily · 45K followers
22 min ago
Yo @YourBrand did you guys see the KitKat heist?? You need to react to this 😂
✅ Auto-replied by Cigale · 3 min after mention
Cigale replied
We saw it. Honestly we're just glad it wasn't OUR chocolate this time 🍫😅
Action needed
🔥 85.1
Marketing Weekly @MarketingWeekly · 120K followers
18 min ago
Which brands are going to jump on the KitKat trend? @YourBrand your move 👀
⏳ Suggested reply ready — awaiting your approval
Draft by Cigale
The real question is: who's insuring their warehouse? We just doubled our security budget 😂
✦ Cigale handled
◎ 44.6
ChocLover99 @ChocLover99
35 min ago
Can't believe someone stole 12 tonnes of KitKat, @YourBrand you should collab with them lol
✅ Auto-replied by Cigale · 8 min after mention
Cigale replied
We don't negotiate with chocolate thieves. But we respect the ambition 🤝
✦ Cigale handled
🔥 61.8
TechInsider @TechInsider · 89K
@YourBrand Smart move on the KitKat reply. What's your social strategy right now?
357 mentions
322 replied
31 pending
4 skipped

You're mentioned hundreds of times a day. You reply to three.

Every unanswered mention is a missed conversation — with a customer, a journalist, an influencer, or a prospect who was one reply away from becoming a fan. The problem isn't intent. It's volume.

Mentions gives your agent eyes on every @. It filters the noise, scores what matters, and has a reply ready before you even open the app.

How it works

Monitor. Score. Draft. Send.

Four steps — one of which you don't even need to do.

Every mention. Every platform. In real time.

Cigale listens across LinkedIn, X, Instagram, TikTok, Reddit, and the web — 24/7. Any time someone tags you, quotes you, or names your brand, it lands in your feed within minutes.

  • Monitors direct mentions and indirect brand references
  • All major social platforms + web coverage
  • Under 5-minute detection latency
  • Unified inbox — one place, all channels
Incoming mentions
@FoodieDaily · LinkedIn
Yo @YourBrand did you see the KitKat heist? React to this 😂
Just now
@MarketingWeekly · X
Which brands are jumping on the KitKat trend? @YourBrand your move 👀
18 min ago
@ChocLover99 · Instagram
@YourBrand you should collab with the KitKat thieves lol
35 min ago

Not all mentions are equal. Cigale knows the difference.

Every mention gets an opportunity score based on the author's reach, the sentiment, the topic relevance, and the timing. High-score mentions surface first — so your energy goes where it counts.

  • Composite score: reach × relevance × sentiment
  • Auto-prioritized inbox — highest impact on top
  • Filters: platform, score range, handled/pending
  • Low-score mentions auto-handled or skipped
Opportunity scoring
@MarketingWeekly
85.1
@FoodieDaily
72.3
@TechInsider
61.8
@ChocLover99
44.6

A reply is ready before you even see the mention.

The moment a mention lands, Cigale drafts a reply using your brand voice, tone settings, and campaign guardrails. It sounds like you — because it was trained on you.

  • Drafts in your voice, not generic AI text
  • Adapts tone per platform (LinkedIn ≠ X ≠ Instagram)
  • Respects guardrails — no banned topics or claims
  • Edit inline before sending if you want to tweak
Draft by Cigale
Replying to @MarketingWeekly

One click. Or no click at all.

For mentions that need your attention, one click approves and sends. For lower-stakes mentions, you can let Cigale handle them fully — auto-reply within your guardrails, no approval needed.

  • Approval mode — you review every draft before it goes live
  • Auto-pilot — Cigale replies autonomously below a score threshold
  • Per-channel control — auto on X, manual on LinkedIn
  • Delay setting — reply after N minutes for natural feel
Reply settings
Auto-reply below score 50
Reply delay (natural feel)
Notify me on high-score mentions
High-score mentions (≥ 50) always require your approval before sending.
What makes it work

Everything your agent needs to never miss a beat.

Real-time monitoring across every channel

LinkedIn, X, Instagram, TikTok, Reddit, YouTube, and the open web — Cigale listens everywhere, all the time. Any mention of your brand, your product, or your team lands in your inbox within minutes.

Under 5-min detection · 6 platforms
Opportunity scoring

Not all mentions deserve equal attention. Cigale scores each one by reach, sentiment, and strategic relevance — so the most impactful surface first.

AI drafts in your voice

Every draft uses your brand tone, persona, and guardrails. It reads like you wrote it — because the model was trained on your content.

Approve or auto-pilot

High-reach mentions wait for your click. Lower-stakes ones can be handled automatically — within your guardrails, on your schedule.

Guardrails on every reply

Topics to avoid, phrases to never use, claims never to make — Cigale enforces them on every auto-reply. No surprises, no brand incidents.

One inbox. Every platform.

No more switching between LinkedIn notifications, X alerts, and Instagram DMs. Mentions aggregates everything into a single prioritized feed — filtered, scored, and ready to act on. Your entire social presence, managed in one place.

LinkedIn · X · Instagram · TikTok · Reddit · Web

Stop losing conversations before they start.

Every unanswered mention is a missed opportunity. Let Cigale handle the volume — and surface what actually matters.